Piper provides detailed reports for every ‣ playbook you’ve created.
- It calculates individual call scores for each meetings.
- It averages call scores across every section of your playbook.
- It breaks down how each rep performs in every stage of the playbook.
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Pinpoint the parts of a call where each rep excels using detailed call-scoring breakdowns.
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This helps you answer questions like:
- Is John qualifying more deals because he’s nailing the ice-breaker and intro?
- Is Sam closing more deals because she always ends with a clear next step?
- Who is your top rep, and what are the sections they always score high in. Is your playbook really tied to revenue?
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We believe a great playbook leads to more closed deals.
Regularly refining your playbook helps your team convert more consistently, but we recommend iterating only after a few months, once you have a meaningful amount of data.
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👀 Watch how your team is selling
This section helps you understand:
- Is your playbook working? See how closely your team follows it and which parts are applied most consistently.
- Where should each rep improve? View rep-by-rep breakdowns by playbook section to identify strengths and gaps.
- Where are best practices? Identify your top reps, explore what they do well, and replicate that success across the team.
If you believe in your playbook, this page offers a tons of powerful insights. 🤓