What is the Piper Desktop App?
The Piper Desktop App is a Mac application that captures any audio conversation directly from your computer — no bot joining the call, no platform restrictions, no asking participants to accept anything.
Once a conversation ends, Piper processes it exactly like a bot-recorded call: full transcript, AI-generated notes, CRM field updates, follow-up emails, and call scoring — all waiting for you automatically.
<aside>
🖥️
Record any audio from your Mac
Unlike the Piper bot, which joins video calls as a visible participant, the Desktop App records system audio directly from your device. This means it works with anything you do on your Mac:
- Slack huddles — fully captured, even though Slack doesn't support bots
- Any dialer calls (Aircall and others) — any call you take from your computer
- Google Meets, Zoom, and Teams calls — with or without sending the bot
- Any phone call or conversation from your computer — even platforms Piper has no direct integration with yet
</aside>
Capabilities
- Record any meeting without a bot — start a local recording directly from the app. Audio is captured from your Mac and sent securely to Piper for processing.
- Control the bot from the app — for meetings where you do want the bot, send or remove it directly from the Desktop App without switching tabs.
- See your upcoming and recent meetings — the app reads your calendar and shows upcoming meetings in a dashboard so you can act on each one before, during, and after the call.
- Assign to CRM objects — link the recording to the right deal, contact, or company and let Piper fill in the CRM fields automatically.
How to get it
The Desktop App is currently in private beta for Mac. Installation packages are shared manually with beta testers during this phase.
<aside>
✉️
To join the beta, send us an email and we'll send you the Mac installation package directly.
</aside>
❓ Didn't find what you were looking for?
<aside>
✉️
Send an email or Open a Support Ticket (suggestions are also welcome)
</aside>