The Notifications page lets you control when and how Piper keeps you informed about meetings, agent activity, and important CRM events. It’s designed to ensure you get the right insights at the right time—without unnecessary noise.

Configure notifications related to your calls and meetings:
Prep Call
Get notified before a meeting with a short summary and suggested actions.
Post Call
Receive a recap after the meeting with key insights and next steps.
Upcoming features (Coming Soon)
You can choose where to receive each notification (in-app, email, or chat) and who it’s sent to.
Manage alerts related to Piper’s AI Agents:
Any agent scheduled for you
Get notified when an Agent is scheduled and a chat becomes available.
Your agent scheduled for another team member
Stay informed when your Agent supports someone else on your team.
(Some options may be locked depending on permissions or plan.)
These settings help you: