<aside> ℹ️ Piper sends the bot to all the calls where it has been enabled.

</aside>

https://www.youtube.com/watch?v=MquD0bzEEVU

🧐 Why Didn’t the Bot Join Your Call?

There are a few common reasons:

1. The meeting host didn’t allow the bot in, leaving it stuck in the waiting room.

<aside> ⚠️

The meeting host ultimately decides who can join. If the bot is left in the waiting room, it won’t be able to record the meeting. Make sure to ask the host to admit the bot if you notice it hasn't joined.

</aside>

1. The meeting was created on-the-fly, and Piper didn’t have enough time to detect it and send the bot.

   To resolve this:

   • Go to your Piper activity page and refresh until the meeting shows up.
   • If the bot still doesn’t join after a few seconds, send it manually (see below).

2. The bot was NOT enabled for the call beforehand.

   You can enable the bot from the Activity page during the call. However, if the bot is not sent during the meeting, Piper cannot retrieve data afterward.

🚀 How Can You Send the Bot Manually?

If you're in a call and the bot didn’t join (or you forgot to enable it), you can still send it manually by going to the Activity Page and clicking the Send Bot link below the relevant activity card.

<aside> ‼️ The meeting must be scheduled on your calendar for the “Send Bot” option to appear.

</aside>

👉🏼 How to Ensure the Bot Is Enabled for Your Calls?