<aside> ℹ️

All Piper admins can attempt to integrate Aircall with Piper, but only those who are Aircall admins will have permission to do so.

</aside>

If you are an Aircall Admin, follow these steps:

  1. Go to Settings > Accounts > Integrations and click on the Aircall toggle

    Screenshot 2024-08-03 at 16.09.49.png

  2. You’ll be redirected to Aircall, where you need to approve the Piper App

    Screenshot 2024-08-03 at 16.12.43.png

  3. Then, click on add numbers to select which ones Piper should connect to

    Screenshot 2024-08-03 at 16.13.24.png

    Screenshot 2024-08-03 at 16.13.38.png

  4. As soon as you add the number you’ll be redirected to Piper and you’ll be ready to have your Aircall phone number automatically analyzed as any other video call.

<aside> ⚠️ It’s very important to select all the phone numbers your team are using. Remember, Piper will only process the calls of Piper users, ignoring all others. So, there’s no harm in selecting more phone numbers.

</aside>