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🤖 Piper Agents: Your Custom AI Workforce
The Vision: Don't just ask an AI for help—design it. With Piper Agents, you are the architect of your own automated workforce. Whether you need a sales coach, a product scout, or a risk detective, if you can imagine the instructions, you can build the Agent.
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Ready-to-Use Inspiration (Templates)
Based on the active agents we see in high-performing teams, here are three "recipes" you can copy today.
Agent Templates
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1. Unleash Your Imagination: What Can You Build?
You are not limited to standard summaries. Based on how our top power-users are utilizing Piper, here is the breadth of what is possible. You can create specialized agents for every department:
🚀 For Sales & Revenue
- Methodology Coaches: Don't just summarize; score calls against specific frameworks like NEPQ, SPICED, or MEDDIC.
- The "Perfect Demo" Hunter: Scan hundreds of calls to find the "Golden Moment" examples to train new hires.
- Objection Handling Optimizer: Automatically catalog every reason a client says "no" and how your team responded.
- SDR + Rep Daily Reviews: Automated performance summaries sent to managers every morning.
- Customer Success Agents: To surface risks in accounts, best practices and help your team prioritize accounts.
🛠️ For Product & Engineering
- Feature Request Reviewer: An agent that sits in every sales call, quietly listening for feature requests and compiling them into a weekly digest for the Product Team.
- Bug & Ticket Inspector: Detect mentions of technical glitches or bugs ("This button isn't working") and flag them instantly.
- Feature Promise Analyzer: Tracks what features your sales reps are promising to clients to ensure they align with the actual roadmap.
2. The Builder’s Guide: How to Configure an Agent
Building an agent is like writing a job description for a super-fast intern. Here is how to configure the settings seen in the Piper dashboard.